Credit · Lesson 4 of 4
Disputing errors and dealing with collections
FCRA gives you real rights. Use them.
12 min read
The 3 levers under the Fair Credit Reporting Act (FCRA)
- Dispute online or by mail through each bureau (Equifax, Experian, TransUnion). They have 30 days to investigate. If they can't verify, they must remove it.
- Direct dispute with the furnisher — the company that reported the item.
- Demand validation from a collections agency within 30 days of first contact. They must prove they own the debt. Many cannot.
Free template letters
The CFPB publishes sample letters at consumerfinance.gov/ask-cfpb. Use these instead of paying anyone.
The 'pay for delete' negotiation
With collections accounts, you can sometimes negotiate: 'I will pay $X to settle this account if you remove it from my credit report.' Get it in writing before paying. Not legally guaranteed but common.
Statute of limitations
Debts have a state-specific statute of limitations (typically 3-6 years) after which they're legally uncollectable. Be careful — making a payment can restart the clock. Look up your state before paying any old collection.